Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the website operated by REAL ESTATE LONDON & UK LTD (“we”, “us” or “our”) and the general framework under which we offer our real estate services. By accessing this website you agree to be bound by these Terms.

Where you formally instruct us to provide a specific service, a separate written engagement (such as a sales mandate, lettings agreement, management agreement or consultancy contract) will apply and will prevail over these Terms in case of any conflict relating to that engagement.

1. About us

This website is operated by REAL ESTATE LONDON & UK LTD, a company incorporated in England and Wales under company number 14063864, with its registered office at 19-21 Queensborough Terrace, Flat 17, London, England, W2 3SS, United Kingdom. You can contact us at olga@casasruralesgarcia.com.

2. Use of the website

You agree to use this website only for lawful purposes and in a manner consistent with all applicable laws and regulations of the United Kingdom. In particular, you agree not to:

• Use the website in any way that breaches any applicable law.
• Attempt to gain unauthorised access to the website, the server on which it is hosted, or any related system.
• Introduce viruses, malware or other harmful material to the website.
• Collect or harvest data from the website by automated means without our prior written consent.

3. Service conditions

Our services include, but are not limited to, residential property sales, lettings, property management, investment property support, valuations and real estate consultancy. Each instruction is subject to:

• A separate written engagement signed by both parties;
• Completion of our client identification and anti-money-laundering checks where applicable;
• Payment of any agreed fees or commission in accordance with the engagement;
• Compliance by you with any reasonable instructions necessary for us to perform the service.

We reserve the right to decline or terminate any instruction where it would be unlawful, conflict with our regulatory obligations, or fall outside our area of competence.

4. Property information disclaimer

Information about properties published on this website or shared with you (including descriptions, photographs, floor plans, measurements, rental yields and pricing) is provided in good faith and for general guidance only. Although we take reasonable steps to ensure its accuracy, such information:

• Does not constitute, and should not be relied upon as, a statement of fact or an offer or contract;
• Is subject to change, prior sale, letting or withdrawal at any time without notice;
• Does not replace independent legal, surveying, tax or financial advice, which you should obtain before any property transaction.

No employee or representative of REAL ESTATE LONDON & UK LTD has authority to make or give any representation or warranty in respect of any property other than as set out in formal written documentation issued in connection with the relevant transaction.

5. Pricing, fees and commission

Our fees and any commission rates applicable to a service will be set out in writing in the relevant engagement letter or service agreement before work begins. Unless otherwise stated:

• All amounts are quoted in pounds sterling (GBP);
• Amounts may be subject to applicable UK taxes, including VAT where relevant;
• Reasonable third-party disbursements (for example, legal or compliance fees) may be charged separately at cost where agreed in advance.

6. Client obligations

By instructing us, you agree to:

• Provide accurate, complete and up-to-date information about yourself and any property concerned;
• Co-operate in good faith with our identification, anti-money-laundering and right-to-rent checks where applicable;
• Disclose any material facts about the property or your circumstances which could affect the engagement;
• Pay agreed fees and commissions within the timescales set out in the engagement.

7. Intellectual property

All content on this website — including text, graphics, logos, images, layout and code — is owned by or licensed to REAL ESTATE LONDON & UK LTD and is protected by United Kingdom and international intellectual property laws. You may view, download and print pages from the website for your personal use, non-commercial reference and to evaluate our services. Any other use requires our prior written consent.

8. Limitation of liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential or special losses arising from your use of this website or reliance on any information published on it. We do not exclude or limit our liability where it cannot be excluded under English law, including in respect of:

• Death or personal injury caused by our negligence;
• Fraud or fraudulent misrepresentation;
• Any other liability that cannot lawfully be excluded.

Specific limits or caps of liability may apply to particular services and will, where relevant, be set out in the applicable engagement letter.

9. Force majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, pandemic, prolonged failure of utilities, or significant disruption of communication or transport networks.

10. Third-party links

The website may contain links to third-party websites. Such links are provided for convenience only and do not imply endorsement. We are not responsible for the content, accuracy, opinions expressed, or privacy practices of third-party websites.

11. Changes to these Terms

We may amend these Terms from time to time by posting an updated version on this page with a revised “Last updated” date. The version in force at the time you use the website is the version that applies.

12. Governing law and jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim, without prejudice to any mandatory consumer rights you may have in your country of residence within the United Kingdom.

13. Contact

Questions about these Terms can be addressed to olga@casasruralesgarcia.com or by post to our registered office.